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| IWLA 2010 Annual Convention & Expo |
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March 7-9, 2010
IWLA's 119th Annual Convention & Expo
San Diego Hotel del Coronado
$urviving & Prospering:
Translating Hard Choices into Profits
Program Overview
The purpose of IWLA’s 119th Annual Convention is to bring proven ideas and practices to our membership (1) to pull costs out of their own companies while improving operations and customer service; (2) to learn and apply new human resource programs that keep morale high and improve morale during rightsizing events; and (3) to identify and mine profit and growth opportunities.
The Convention program and breakout sessions offer hands-on instruction and provide knowledge from proven industry leaders and expert practitioners.
By attending the IWLA Annual Convention, you will be able to return with at least 3 money-saving and/or profit-making practices for your business, plus you will be able to exchange ideas with your peers on these topics to ensure you are at the top of your leadership ability.
Program Agenda
Keynote Positive Psychology: How to Succeed & Be Happy at the Same Time
Shawn Achor, CEO, Aspirant
Achor, a Harvard University lecturer, has spent years investigating the science behind individual happiness and organizational success. His breakthroughs in positive psychology enhance individual engagement and cultivate a more positive, productive workplace. At the core of his research is the revolutionary finding that individual happiness and organizational success are inextricably linked. His work has received attention from The New York Times, Wall Street Journal, and Washington Post, and his clients include Fortune 500 companies like American Express, Credit Suisse, KPMG, Microsoft, and UBS.
Keynote Transportation: A Collaboration with Warehousing
Tommy Hodges, President, Goggin Warehousing & ATA Chairman
Hodges will speak to the current issues the impact trucking and its relationship to 3PL companies. He will discuss the supply chain from the viewpoint of the trucking industry and how 3PLs can improve their collaboration with the trucking industry for the increased profitability of both entities.
Keynote Survive & Prosper: Ideas that Work
Moderator: Bill Mongelluzzo, West Coast editor, Journal of Commerce
Panelists: Andrew Smith, President & COO, Kenco Logistic Services; Jim Eckler, President & CEO, SCI Group
Panelists will present to the members ideas and practices that have enabled them to earn a profit in challenging times. Mongelluzzo will prompt each panelist to provide the circumstances and details on how the improvements came about and how they can be implemented by other 3PLs.
Keynote Sustainability is Free
Dale Rogers, PhD, Director, Center for Logistics Management, University of Nevada
Many companies believe that being environmentally conscious and socially responsible sacrifices economic performance. This belief is not true. For some companies, sustainability means environmental stewardship; for others, it means social responsibility. Rogers will discuss how supply chains and the companies that comprise them can achieve sustainability without reducing profitability. Rogers will discuss how the term sustainability is applied within their organizations, the relevance and economic import of sustainable supply chain management, how sustainable supply chains can be implemented, and future trends in sustainable supply chain management.
Recapture Your Cash
Kevin Phillips, Attorney, Fisher Kanaris; John Horvath, Attorney, Horvath & Weaver
Phillips and Horvath will examine the bankruptcy enforcement process as well as goods disposition, and discuss specific case examples and steps 3PLs must take to protect themselves when customers go bankrupt. Members should attend this session to ensure they take the steps required to protect their warehouse liens.
Food Storage & Safety
John Wagner Jr., CLP, President & CEO, Wagner Industries; Pat O'Connor, President, Kent & O'Connor
This session will explain what it takes to run a strong food products operation. Panelists will also discuss what types of products (eg, food, alcohol, cigarettes) and customers they courted to their warehouse facilities in tough times; and they will assess the opportunities, requirements, risks, and rewards. Recent federal regulations have changed what is and is not permissible under the strict supply chain process for food grade products. Attend this session and discover what you need to do to participate in these product lines.
Revenue & Productivity: Strategies & Solutions
Moderator: Chip Scholz, President, Scholz & Associates
Panelists: Michael Lopeman, Division VP, Artex Risk Solutions; Mark Richards, VP, Associated Warehouses; Patrick Sedlak, VP, Sedlak; Randy Stephenson, CLP, President, Camelot 3PL Software
Panelists will focus on ideas that will help warehouses grow revenues and improve margins using different technology, employment, systems, and collections solutions. IWLA associate members who have uncovered how to increase sales and profits will present their programs for members’ consideration and discussion.
Economy & Efficiency: Strategies & Solutions
Moderator: Rob Doyle, CLP, President, Amware Logistics Services
Panelists: Lew Bricker, Partner, Smith Amundsen; Skip Pasternak, Aelux Lighting; Ken Ruehrdanz, Market Manager, Distribution & Warehousing Systems, Dematic; Sandy Vosk, President, ATS
Panelists, representing providers, will identify real-world solutions to improve their bottom line through increased operational efficiencies, cost reduction, and cost elimination. IWLA associate members provide a significant cost savings and efficiency improvements for IWLA warehouse members. This panel will describe a series of profitable programs available to IWLA warehouse members.
Data Driven Management: How to Get, Validate & Act on the Facts that Will Grow Your Business in Tough Times
Bill Keough, Principal, Supply Chain Visions
In challenging economic times, it is more important than ever to differentiate yourself from your competition to win new business. Customers are always seeking better, faster, and cheaper solutions to their business problems. Keough will explore how warehousing organizations can out-step their competitors by identifying performance metrics that resonate most with potential customers. He will also explore how warehousing organizations can use these metrics to assemble a simple but highly effective performance scorecard that they can use with their customers to monitor and improve performance over time. The session will also address the information infrastructure needed to deliver the kind of accurate and timely performance data that attracts new customers.
Your Web Presence as a Marketing Tool
Robert Jackson, Partner, Hochman Consultants; Bill Stankiewicz, VP & General Manager, Shippers Warehouse of Georgia
Every day, customers go online to search for warehousing and logistics services. These online visitors to your website are a potential source of more sales leads. This session will cover: search engine optimization, paid placement, tracking and analyzing web traffic, and ways to improve your website. The session will also examine use of Web 2.0 for cost-effective guerilla marketing.
Keynote The 14th Annual Third Party Logistics Study, 2009
C. John Langley Jr., PhD, Director, Supply Chain Executive Programs, Georgia Tech
Langley will review the 14th Annual Third Party Logistics Study, a study that has tracked key trends and views of customers who use 3PL services. For the first time, the 2009 study also offers perspectives from the 3PL provider sector itself.
Keynote State of the Industry/What's New at IWLA
Panelists: Joel Anderson, President & CEO, IWLA; Jere Van Puffelen, CLP, President, Prism Team Services
Van Puffelen and Anderson will update members on the issues that impact the industry and how IWLA has responded to each. This session will cover IWLA achievements and the tasks ahead that every 3PL needs to bring to their customers.
Keynote Get Ready for the Comeback!
Barry Wishner, President & CEO, ProFormance
As we move from one unpredictable state to another, we realize that no business strategy or formula lasts forever. The question to ask is What would you attempt to do in this economy if you knew you could not fail? Get the straight talk on how courageous leaders challenge all assumptions and ask tough questions for big payoffs. For example, What are the dumbest, stupidest things we are currently doing in this economy? Thinking bigger, better and bolder is everyone’s job — everyday! Learn how inspiring leaders create a compelling battle cry to rally their people to reach new heights. Wishner will leave attendees with a sense of urgency. Be smart, be fast and be willing to break free from the status quo and find opportunity in crisis — anything else is a detour.
Keynote Government Affairs
Panelists: Herb Shear, GENCO Supply Chain Solutions; Patrick O'Connor, President, Kent & O'Connor
O’Connor, IWLA’s DC representative, will discuss current happenings in Washington, DC. He will examine a range of issues that serve as the 2009 agenda for IWLA’s Government Affairs, including the Employee Free Choice Act, legislation to regulate the railroads, as well as supply chain safety and security for food, pharmaceuticals, and hazardous materials and the potential effect on 3PLs. Shear will discuss GENCO's employee loyalty strategies.
DONE! Stop Talking, Stop Waiting, Start Doing
Barry Wishner, President & CEO, ProFormance
Success is in the doing. No mater how brilliant the strategy, the saying of the words is no substitute for the doing of the deeds.Talk is cheap … getting it done is priceless! If it can be done, you should do it now. Savvy leaders reward people who DO smart things more than those who SAY smart things. They understand that in business great ideas demand great execution. Seventy percent of all plans fail for one simple reason — they were never implemented. Discover how to use thought-provoking questions to inspire employees to overcome inertia and turn bold ideas into remarkable results. Dangle the impossible and watch it get done!
Safety as a Competitive Profit Center
Panelists: Quentin Beitler, President, W.J. Beitler; Doug Sibila, CLP, President, Peoples Services
This panel will provide specific suggestions about business growth and cost reductions through safety initiatives. Safety is the hidden profit center for all 3PLs, no matter how big or how small. Find out how Peoples Services and other companies have reduced their losses, thereby enabling them to increase their margins and their bottom lines.
Your Supervisors: Preparing Them to be Your Advocates
Panelists: Kerryann Haase & Brian Paul, Michael Best & Friedrich
Are you sure that your first- and second-line supervisors are trained to be your first line of defense against union organizing activities? Are they current on the latest hot topics and newest federal human resources legislative requirements? In this session, panelists will summarize key issues your front-line supervisors must be trained to address with your employees.
Key Elements of Your Insurance Program: Don’t Leave Yourself Exposed
Panelists: Ann Christopher, CLP, VP & General Counsel, Kenco Logistic Services; Eric Little, CPCU, VP, Corporate Risk Management
This session will address key elements of the risk management process and how your insurance coverage responds to your actual needs. Attendees will gain a better understanding as to how your operational practices can affect your premium costs. Learn about costly assumptions and misconceptions regarding insurance as it pertains to our industry including basic coverage exclusions and loopholes.
Program Sponsors & Exhibitors
IWLA's 2010 Annual Convention assembles an array of value-added partners with services to the 3PL industry in Canada and in the United States. We encourage you to visit and support our exhibitors and sponsors in recognition of their commitment to the betterment of our industry. The support of the following sponsors and exhibitors, listed alphabetically (click here), allows IWLA to bring warehouse members value and cost savings.
Register online by clicking here. (please disable the pop-up blocker on your web browser). The list registration rate includes the $200 discount per attendee.
Hotel Information
Attendees are responsible for making their own hotel reservations: IWLA has negotiated a room block with rates starting at $275 per night plus tax until February 3, 2010. Space is limited, so make your reservations now. To make reservations, call 800-582-2595 or 800-468-3533 or click here. You must mention group code IWH0304 to obtain this special rate.
Refund Policy
IWLA will assess a $250 administrative fee per attendee for registration cancellations received in writing on or before February 1, 2010. Registration fees will not be refunded after this date. Substitutions will be accepted. No refunds will be given for no-shows.
Cancellation Policy
Programs are subject to cancellation if enrollment is insufficient. In the unlikely event this program is cancelled, registration fees will be refunded. IWLA is not responsible for airfare, hotel, or other costs incurred by registrants in the event of program cancellation.
Special Needs
If you have special needs or requirements, please notify Scott Brewster at sbrewster@iwla.com by February 15, 2010, and IWLA will do its best to accommodate you.
Attire
Dress is business casual for educational sessions. Because meeting room temperatures vary, a sweater or jacket is recommended. For the Chairman’s Recognition banquet, a jacket and tie are recommended for men; cocktail attire is recommended for women. |
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| Location: |
Hotel del Coronado
1500 Orange Ave
Coronado, CA 92118
Reservations: 800-582-2595 or 800-468-3533 |
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2010 Convention Schedule at a Glance |
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